Terms of service

1. Agreement to Terms

By accessing or placing an order on South Helm, you agree to be bound by these Terms of Service, our Return & Refund Policy, Shipping Policy, and Privacy Policy.

If you do not agree, please do not use our site or place an order.

2. Orders & Payment

• All orders are subject to product availability.

• Prices and promotions are subject to change without notice.

• Payment must be completed at checkout.

• We accept the payment methods displayed on the website.

• You are responsible for providing accurate billing and shipping information.

3. Shipping & Delivery

• Orders are processed according to our Shipping Policy.

• Estimated delivery times are provided but are not guaranteed.

• International customers are responsible for customs duties, import taxes, and other fees.

4. Returns & Refunds

• Returns and refunds are processed according to our Return & Refund Policy.

• Customers must follow the return instructions and provide tracking information for returns.

• Refunds are issued to the original payment method after the returned item passes inspection.

5. Product Information

• We make every effort to display product information accurately, including colors, sizes, and descriptions.

• Product images may vary slightly from actual products due to photography and display settings.

6. User Responsibilities

• You must provide accurate information when creating an account or placing an order.

• You are responsible for keeping your login information secure.

• You agree not to misuse the site, including attempting unauthorized access or disrupting site operations.

7. Limitation of Liability

• Charles & Harper is not liable for any indirect, incidental, or consequential damages arising from use of our site or products.

• Liability for defective or damaged products is limited to the replacement or refund of the affected items.

8. Intellectual Property

• All content on charlesandharper.com, including images, text, logos, and graphics, is owned by Charles & Harper or licensed to us.

• You may not copy, reproduce, or use our content without written permission.

9. Governing Law

• These Terms of Service are governed by the laws of the United States (state of your choice) without regard to conflict of law rules.

10. Changes to Terms

• We may update these Terms of Service at any time.

• The most recent version will be posted on our website.

• Continued use of the site after changes constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:  help@southhelm.com.